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Terms & Conditions

DEPOSIT PAYMENTS

A Deposit Payment of 25% per person per tour/package is required to confirm a reservation. This may be paid with a Visa, MasterCard, American Express or personal check. Please note that if you are also joining us on one of our extensions to a tour, there is an additional Deposit of 25% per person for the extension.

BALANCE PAYMENTS

The balance of the trip price is due upon arrival. If the balance is not paid when due, EasyWay reserves the right to regard the reservation as canceled.

CANCELLATIONS AND REFUNDS

If you must cancel your reservation, we will refund your deposit, less the following fees:

DAYS PRIOR TO TRIP START DATE

TRIP CANCELLATION FEE PER PERSON

60+ days

: Full refund

From 40 to 59 days

: 25% of the amount will be charged

From 15 to 39 days

: 50 % of the amount will be charged

From 7 to 14 days

: 75% of the amount will be charged

7- days

: The amount will be nonrefundable

When you cancel a trip/package, we must ask you to notify us in writing. Exceptions to these policies cannot be made for any reason. If unforeseen circumstances require a change to the trip itinerary, EasyWay will make every effort to select alternative hotels of the same standard and to keep modifications to a minimum. Easy Way reserves the right to cancel a trip for any reason. In such an instance, we will refund all payments received, which will constitute full settlement.

ACCOMMODATION

Trip prices are based on two people per room. If you are traveling alone, you can choose to room alone, paying the single supplement. There are a limited number of single rooms available on all trips.

RESPONSIBILITIES AND RELEASE

You are responsible for choosing a trip that fits your abilities, level of fitness and health. If you need any assistance in selecting the right trip for you, please contact EasyWay Trip Coordinator. You are also responsible for reading the pre-trip information material and bringing with you all of the appropriate clothing and equipment, as well as acting in accordance with the customs and laws of the regions visited. EasyWay reserves the right to accept, remove, retain or decline any trip member at any time for any reason. In such a case, a refund equal to the actual cost of the unused services is the limit of Classic Journeys’ responsibility.

Payment of your deposit represents your acceptance of the following terms and conditions, as well as all General Information listed in this catalog and subsequent trip departure material: Classic Journeys, LLC; its members; employees and agents, give notice that all services and arrangements related to this tour have been made by Classic Journeys, LLC only as agents upon the express condition that Classic Journeys, LLC shall not be liable and does not assume responsibility for any claims, damages, expenses or other financial loss whether to person or property arising out of any injury, accident, death, cancellation, delay, alteration, or inconvenience resulting from any act of omission, commission or inadvertence of any hotel, carrier, restaurant or other company or person rendering any of the services included in the tour or caused by weather, sickness, strikes, quarantines or the willful or negligent acts of any other tour members or any cause whatsoever beyond the control of Classic Journeys.

CHILDREN POLICY

  • PACKAGES & ACCOMMODATION 

2- years

: free of charge

From 2 to 6 years

: 25% of the actual quotation price 

From 6 to 12 years

: 50% of the actual quotation price

12+ years

: considered adult

  • TOURS & EXCURSIONS

6- years

: free of charge

From 6 to 12 years

: 50% of the actual quotation price

12+ years

: considered adult

 

COMPLAINTS

  • In the event that any problem occurs while you are in Egypt, we ask you to contact us immediately, as we take all measures and the fastest to solve the case. And You still have the opportunity to object to any service or trip provided by Easy Way even after you return to your home country, and the available solutions will be presented immediately. And in the event that we are unable to meet your satisfaction you will have the right to refer your complaint to the Egyptian Ministry of Tourism in Cairo.

TIPPING

That way of appreciation to the staff on duty with you and how it could reflect your satisfaction is considered a compliment from you and it’s accepted BUT you still are not obligated to do so.

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